September 01, 2020
Bolt drivers do everything within their power to keep their vehicles at optimal performance and to drive safely, but sometimes accidents happen.
This is why we will be updating the coverage available on every Bolt trip with an insurance policy underwritten by AIICO Insurance from 1 September 2020. Everyday performance of the insurance contract will be managed by the insurer’s intermediary Venia Technologies ltd (“AutoGenius”).
This cover comes at no cost to users of the Bolt platform and provides support for covering unexpected incidents, medical funds and certain risks that may arise while on-trip – from the time a driver accepts your trip, through to when the trip ends.
All passengers and drivers on the Bolt platform are covered by this policy while on-trip on Bolt rides.
Personal effects (excluding cash), temporary or permanent disability, medical expenses for bodily injury and accidental death of passengers and drivers are covered up to a total of NGN 3,150,000 and based on the policy limits.
The only qualification for cover is to be riding or driving on the Bolt platform. It is an extension of our commitment to the safety of users on the platform and comes at no extra cost to you.
In case of any incident, Bolt has got you covered. If you have experienced an incident that you think would be covered by Bolt’s insurance, please submit a claim via one of the following channels:
The well-being and safety of Bolt drivers and passengers is our priority. In addition to working together with AIICO to provide coverage in case of accidents, we’ve added an SOS-button to the Bolt platform for cases in which you require immediate assistance.
You can learn more about the details of this Insurance Cover by reading the Key Information Document.
May 31, 2021
We want to make sure that Bolt remains the most affordable and pocket-friendly way to move around Lagos. However, we also recognise the recent changes to driver operating costs. These […]
May 19, 2021
If you’re in the market for a new car, finding options is very simple. All you need to do is open a new search window and type in “cars for […]
April 21, 2021
It’s time to update your Bolt app! The latest versions of the Bolt and Bolt Driver apps enable drivers and riders to communicate without incurring any additional fees and with […]
Sign up to drive