How to tip your driver after a Bolt ride

June 08, 2020

How to tip your driver after a Bolt ride

Did your Bolt driver ensure you got to your destination safely and quickly? Did they raise your spirits with an enchanting conversation, pass you the aux, play some amazing music or they simply created a comfortable environment for you to enjoy much-needed silence after a long day? Whatever they did, you can now say thanks by leaving them a tip at the end of your ride. Here’s how it works…

Leave a tip through the Bolt app

bolt app tip

Here’s what you need to do:

  • Give your driver a 4-5-star rating;
  • Leave a comment, if you wish;
  • Choose the amount you wish to send as a tip;
  • Tap on the button and you’re done!

100% of your tip will be sent to the driver. They earned it!

The option to tip your Bolt driver as appreciation for their excellent service will be available for up to 15 minutes after your ride has ended.

Bolt’s in-app tipping feature works with in-app payments only. With cash payments, feel free to tip your driver the old-school way.

As an added bonus…

The past few weeks have been challenging for us all. Especially for all of the Bolt drivers out on the front lines, making sure that people can move around their cities as safe and quickly as possible.

As an extra-special thank you this month, Bolt will match the value of your tips — if they come from riders who haven’t ever tipped before! So, if you pick up a First-Tip-Rider, you’ll receive double the amount up to KES 250!

Here’s a big shout out to all of the Bolt drivers out there — thank you for your dedication!

How much should you tip?

Tipping is a bit like brushing your teeth — we all know it’s important, but we still debate how long we have to brush for. Is 2 minutes enough? Is 10% of the total cost about right? How much should you tip?

First of all, please remember that tipping is always optional. If you don’t feel like it, you don’t need to do it. However, if you’ve enjoyed a great ride experience and wish to express your thanks with a little extra, then our tipping feature is just perfect for you!

How much you tip can be based on a lot of things — the service, your mood or the situation you’re in. The rule of thumb is to listen to your heart and tip as much as you feel comfortable with. Whatever the amount, it will certainly please the driver and let them know that they’re doing a great job.

Tip and thank!

In addition to tipping, we’d like to remind everyone of the importance of saying thanks. It may seem like the smallest of actions but it can have a BIG impact. So, next time you step out of the car after a great Bolt ride, remember to thank your driver.

Whenever you need a ride, Bolt is here for you. Download the app to get moving!

download the bolt app


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