A look back at 2019

December 18, 2019

bolt 2019

A New Year is almost here, but before we start celebrating, we thought it would be nice to share a fun overview of what happened at Bolt in 2019, let’s take a look together! 


  • In 2019, more than 30,000 people in London started their driver journey with Bolt.
  • The busiest day of the week for Bolt drivers in London was Saturday.
  • Bolt drivers participated in a variety of cool giveaways with prizes including a Mercedes E-Class, brand new iPhones and £10,000 in cash.


It’s been really interesting to learn to see how you’ve moved around London since our launch. In 2019 these were the most popular locations that you visited:

  • King’s Cross St. Pancras
  • Westfield Stratford City
  • Heathrow Airport

It’s been a busy year for the lost and found box, also. Each year, hundreds of items get left in the back of Bolt rides globally and are later handed-in at our offices. Usually, it’s things like water bottles and hairbands, but sometimes there are also a few ‘unusual’ things, such as:

  • A microwave
  • a cardboard box that started crying (turned out there was a doll inside)
  • Leftover kebabs

A bumper year for Bolt

But what about us? Did Bolt do anything remarkable this year? In a word — ABSOLUTELY! It’s been another incredibly busy, and hugely exciting year for Bolt. Here’s a selection of some of our highlights, in no particular order.

bolt recap 2019

New frontiers

We expanded our ride-hailing services to a number of new markets.

In April, we launched our services in St. Petersburg, where we now compete with the biggest players in the business. In September, we celebrated going live in Nur-Sultan, the capital of Kazakhstan.

We’re now proving to over 30 million people all over the world that urban transportation can provide decent earnings for drivers, while also being safe and affordable for passengers. No cutting corners! Be it here in London, Lagos or Riga – the earnings of Bolt drivers and welfare of riders is what keeps us going.

Scooters and Food

As you might know, we also tried something a little different from ride-hailing, this year. First, filling the streets of a number of cities with our two-wheeled scooters; and later filling them with bright-green Bolt Food courier bags, following the launch of our food delivery service in Estonia and Lithuania.

Going Greener

If you haven’t heard yet, all European rides are carbon-neutral — by supporting a number of carbon offsetting projects across the globe, we’re able to cancel out the CO2 that your Bolt emits during your ride, making it a greener trip!

In September, we committed to what we call our Green Plan, and became the largest ride-hailing company in Europe to voluntarily commit to carbon offsetting! Curious about the initiative? Find out more.

And New Year resolutions?

We only have one this time — to keep doing what we’re doing. We won’t stop in our quest to provide Bolt drivers with the earnings they deserve, and we won’t back down from doing our best to ensure the safety and affordability of everyone who requests a ride with Bolt. We’ll keep going!

We’d like to say a big thank you to everyone who has ridden, driven, scooted or eaten with Bolt this year. We can’t wait to show you what we have planned for 2020!

If you’re ever in need of a ride, download the app and get around your city fast and affordably with Bolt!

download the bolt app

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